Welcome to NendoWorld

RETURNS & REPLACEMENTS POLICY

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your returned goods within 30 days of receipt of your item. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 30 days of receipt of merchandise.

GIFTS
When returning a gift, a NendoWorld Anytime Anyplace Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for future purchases from nendoworld.com.

RETURNING MERCHANDISE BY MAIL
Before sending your returned goods back to us please contact support@nendoworld.com to inform us of your intentions to return your goods. Please provide your order number, full name and reason for return within the body of your email. Upon acceptance of your email we will provide you will be given a return generated number 'RGN' which will be specific to your order returns process. On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use the return information provided on your original shipping label to send the item back to us. Please be aware that we will not be responsible for return costs incurred when sending the returned goods back to us. Once you have been given an RGN you will have 14 days to return the item to us. After this time we will cancel your RNG and presume that you no longer want to return your item.

Please send all returned goods using a tracked shipping method with appropriate compensation applied.

We will not be held responsible for returned goods being lost in transit.

Return delivery address

NendoWorld
TMS International
Newcastle Upon Tyne
NE53SX
United Kingdom